FAQ
Moorings
How does the berth reservation and deposit payment work?
Send an inquiry; we confirm availability and price; you receive a deposit request (online). After payment, the berth is secured.
What are the maximum boat dimensions (length/beam/draft)?
Max approx. 10.0 m / 2.5 m / 2.4 m (L/B/D). Depth at the pier ~2.5 m (lake level dependent).
Is shore power and water available at the pier? How are they charged?
Yes, at selected berths. Billed by actual consumption.
Do you assist with launching/hauling the boat and storing the trailer?
Yes, on request. Launch/haul-out, trailer parking and other services available.
Rentals
Do I need a boating licence (VMP), or are the boats licence-free?
Depends on the craft: wheel-steered motorboats and most sailboats require a licence (VMP); tiller boats and e-rowboats are licence-free.
Is a security deposit required, and how is damage handled?
Yes, a refundable security deposit applies. Any damage is settled per actual costs and rental terms.
Are fuel, life jackets and basic equipment included?
Life vests and mandatory gear are included; fuel/battery charged by actuals or flat rate (shown in booking).
Can the date be rescheduled due to weather?
Yes, subject to availability and safety; please contact us early.
Accommodation
How many guests is it for, and what facilities (bathroom/kitchen) are included?
Depending on unit 2–4 guests. Always private bathroom and kitchenette; see each unit page for details.
Check-in / check-out — when and how does it take place?
Check-in from 15:00 at the pier, check-out by 10:00. Key handover and short briefing.
Are pets/smoking allowed?
No smoking indoors; terrace per house rules. Pets on prior request (fee may apply).
Parking and access to the accommodation — how does it work?
Parking inside the marina; access and handover directly at the pier.
Bike ferry
Where are the boarding points and how often do you run?
Boarding: Hrdoňov (marina) and Svatý Tomáš (opposite shore). In season usually daily 9:00–18:00 per timetable; no service in bad weather.
Is a reservation required, or can we just show up?
No reservation needed; please arrive 5 min before departure.
How much is the fare and how can we pay?
Price per current tariff; pay on site using the available methods.
Do you carry e-bikes, trailers and strollers?
Yes, we carry bikes incl. e-bikes, scooters and strollers — subject to capacity and crew instructions.